It has never been so easy to manage customers’ IT management requests. You can form a catalogue to include all the services that you offer to your customer portfolio. Since you can design the approval system on the portal, each approved request can trigger a work order instantly. You can review assigned work orders in a report format. It even has a built-in survey template for you to measure customer and user satisfaction. eBA:ITSM is designed based on Bimser International’s core-belief of Power of Simplicity so that you can be more productive in the process of ITSM operations of yours.
