eBA IT Service Management

BE MORE PRODUCTIVE with Request Management

BE MORE PRODUCTIVE with Request Management

It has never been so easy to manage customers’ IT management requests. You can form a catalogue to include all the services that you offer to your customer portfolio. Since you can design the approval system on the portal, each approved request can trigger a work order instantly. You can review assigned work orders in a report format.  It even has a built-in survey template for you to measure customer and user satisfaction. eBA:ITSM is designed based on Bimser International’s core-belief of Power of Simplicity so that you can be more productive in the process of ITSM operations of yours.