You can manage all the changes systematically from beginning to end. Customized change request forms will be assisting you to executive thorough analysis. You can manage task assignments and approval designs as a workflow. Before go-live approvals and go-live planning functions are available for you to […]
eBA IT Service Management
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BE MORE PRODUCTIVE with Request Management
It has never been so easy to manage customers’ IT management requests. You can form a catalogue to include all the services that you offer to your customer portfolio. Since you can design the approval system on the portal, each approved request can trigger a work order instantly […]
SAVE IT RESOURCES with eBA:ITSM
eBA:ITSM helps you manage and save resources thanks to eBA:ITSM’s automation capability. Integration to HR, Procurement departments and other departments helps you interract internally within your organization. eBA:ITSM is designed based on Bimser International’s core-belief of Power of Simplicity so that you […]
SAVE TIME with eBA:ITSM License Management Module
Nowadays application licence management is a challenging task for IT department worlwide. It is such a challenge that following up and managing licenses have almost become a brand-new occupation in IT marketplace globally. eBA:ITSM helps you manage your own application licenses simply on a single platform […]
ENJOY ALL IN ONE OFFERING: eBA:ITSM is more than just an ITSM solution where it transform to an IT ERP
IT department is a backbone of any organization since IT makes projects, manages costs and operational timeline to ensure quality of ITSM experience. In this perspective products of eBA:ITSM, eBA:ITOM, eBA:PjM, eBA:GRC, eBA:RsM for you to enjoy all in one offering. eBA:ITSM […]
HAVE PEACE OF MIND with eBA:ITSM
eBA:ITSM offers service management over the worldwide industrial standard of ITIL® Thus eBA:ITSM helps you have peace of mind with its internationally recognized IT standards and regulations. There is no need to mention that this compliance of eBA:ITSM to international standards helps you save resources […]
HAVE DEPENDABLE ITSM OPERATIONS AT YOUR COMPANY with eBA:ITSM
eBA:ITSM is not just an ITSM solution. eBA:ITSM is PinkVerify certified. This certification states that eBA:ITSM has been tested rigorously by internationally recognized ITIL standards. Certification states that eBA:ITSM is a dependable partner of yours in ITSM journey. Have peace of mind and be […]
SAVE TIME with Incident Management
IT Specialist is assigned automatically as soon as breakdown notification is submitted via email over the portal. Notifiers’ computer ID and IP information can be viewed easily on helpdesk agent screen. eBA:ITSM helps you become more efficient thanks to its state of the art reporting capability. It […]